Privacy Policy

We collect information you provide, including your name, mobile number, email address, city, course interests, enquiry details and enrolment information. We also maintain communication preferences, consent records and relevant support correspondence.

Where applicable, we process order details, payment status and invoice information. Our website may collect technical information such as IP address, browser type, device information and website usage.

We use your information to:

• Respond to enquiries and arrange demo classes.

• Provide course information and admission assistance.

• Manage enrolments, course access and student support.

• Send communications according to your selected preferences.

• Maintain records, resolve complaints and protect our services.

• Understand and improve our website and educational services.

When you opt in, we may contact you through WhatsApp for the purposes you selected, such as enquiry responses, demo confirmations, admission assistance, course support and promotional updates. Promotional messages are optional.

Providing your phone number alone does not automatically subscribe you to promotional WhatsApp messages.

To stop WhatsApp messages, reply STOP or UNSUBSCRIBE, or tell our team that you no longer wish to receive them using the contact details below. We will update your preferences and stop further business-initiated WhatsApp messages.

Withdrawing WhatsApp consent does not cancel an existing course enrolment. If you contact us again, we may respond to your new request; this does not automatically subscribe you again to promotional messages.

We do not sell your personal information. We share relevant information with authorised personnel and service providers who support our website, course delivery, payment processing, customer support and communications.

For WhatsApp communications, information necessary to deliver and manage messages is processed through WhatsApp/Meta and our appointed messaging provider.

We may also disclose information where required by law or necessary to address fraud, security incidents or legal claims.

Your information is stored on secure servers hosted on Google Cloud.

We retain enquiry, enrolment, transaction and consent records only for as long as needed for the purposes described in this policy or as required by applicable law.

Information is deleted or anonymised when no longer needed, subject to applicable obligations. Limited opt-out records may be retained to prevent unwanted future communications.

We use reasonable technical and organisational measures to protect personal information and restrict access to authorised personnel. No online system can be guaranteed completely secure.

Our website may use cookies and analytics tools to understand website usage and improve our services. Where required, optional tracking operates according to your consent. You can also manage cookies through your browser settings.

You can contact us to request access, correction or deletion of your information, withdraw consent or raise a privacy concern. Requests will be handled according to applicable law, and some records may need to be retained for lawful purposes.

To delete your data, contact Risevestors using the email or phone number in the Contact Us section below, and we will process your request.

External websites and platforms have their own privacy policies. Please review their policies before providing information.

We may update this policy to reflect changes in our practices. The revised effective date will appear on this page, and additional notice or consent will be obtained where required.